Terms and Conditions
The use of the term student is referring to anyone who participates in Training with Tiger Martial Arts, which could be a child, or an adult, male or female.
1.0: Attendance and punctuality
It is of the utmost importance that the student is punctual to each lesson. If it is your child that is training, and they arrive before the instructor has arrived on site, it is required that you please remain with them until a member of staff is present. Until a member of staff is on site you are responsible for their safety and well-being. Should you choose to leave them unattended, we hold no responsibility for them. It is also important that you arrive promptly and on time to collect your child. Many of our instructors have other classes to teach and need to leave immediately after the class. If your lateness inconveniences other customers, or our instructor, we reserve the right to charge the cost of loss of earnings to you.
1.1: By agreeing to these Terms and Conditions, it is agreed that should you drop your child early to their lesson, you are responsible for your child until lessons begin, and that Tiger Martial Arts and its owners, operators, officers, employees, instructors, students, or agents hold no responsibility over your child until the lesson has begun and they are in the training room with the instructor.
2.0: Change of location and time.
Tiger Martial Arts reserves the right to change the time or location of any class for any reason. In the unlikely event that a class is cancelled for any reason, a refund would not usually be offered, although the student is welcome to attend any other classes in the area, provided those classes are open to all Tiger Martial Arts students and are open to their age bracket.
2.1: By agreeing to these Terms and Conditions, it is understood that changes may be made to location and time of classes.
3.0: Payment
Payment will be made monthly via Direct Debit on the 1st of each calendar month. Failure to pay may incur a charge of £5 for the first month of non-payment, and £10 for any following months that the payment owed is not paid. Should you refuse to pay within one month then you forfeit the students right to participate in training, and the student will unfortunately not be allowed to train with us until all payments and fees have been paid.
3.1: Should you require to cancel your membership with us, just feel free to pop us an email. Please note that we require 30 days notice for cancellations.
3.2: By agreeing to these terms and conditions, I hereby agree that Tiger Martial Arts has the right to refuse service to those who are not up to date with payments, as well as for those who continually make late payments & I understand that there is a 30 days notice period.
4.0: Disobedience and Behavioural Expectations
We reserve the right to discontinue training for any student that we deem as persistently disobedient. Should we feel we are unable to control the students behaviour, and that the child's behaviour is detrimental to the other students training, then we will be in contact and the student will be dismissed from further lessons. Discipline is embedded in the culture of martial arts, and is required for training.
4.1: By agreeing to these Terms and Conditions, I hereby understand that should a student's behaviour be uncontrollable, then they will be dismissed from future lessons.
4.2: Behaviour and Wellbeing Support
I agree to inform Tiger Martial Arts of any known behavioural, emotional, or Special Educational Needs and Disabilities (SEND) requirements for the student during the signup process. Parents are encouraged to share strategies that work well at home or in school to help us provide appropriate support.
4.3: Tiger Martial Arts reserves the right to refuse students who require one-on-one support or whose needs are beyond what we can reasonably provide in a group setting. We will discuss alternative arrangements or referrals where appropriate.
4.4: Communication Preferences
Tiger Martial Arts will use the most appropriate communication method (phone, email, in-person) to discuss concerns or incidents with parents, depending on the nature and urgency of the matter.
5.0: Image Consent and Digital Platform Usage
We would like to take pictures, and occasionally video the students performing their Martial Arts for promotional and advertising purposes. The photos will always be appropriate, and available for the customer to view upon request. The images, be they photo or video, will be stored in a safe and secure place.
5.1: I hereby grant permission to Tiger Martial Arts, Tiger Alliance and its related companies the use of the student's image, likeness and voice, recorded in digital format, without payment. I understand the images and film may be edited, exhibited and distributed through any media that Tiger Martial Arts sees fit.
5.2: I consent to Tiger Martial Arts using digital platforms for communication, training materials, and administrative purposes as outlined in our Privacy Policy.
5.3: Emergency Contact and Medical Information
I understand that the contact number and email address I provide during signup will be used as the primary emergency contact. I have the ability to add additional emergency contact numbers (parents/guardians) if I choose to do so.
5.4: I agree to provide Tiger Martial Arts with complete and accurate information regarding any medical needs, allergies, and medication protocols for the student during the initial trial signup process. This information is essential for the safety and wellbeing of the student during training sessions.
5.5: First Aid Consent
I hereby give consent for Tiger Martial Arts staff and instructors to administer first aid to the student in case of injury or medical emergency during training sessions, and to seek emergency medical treatment if deemed necessary.
6.0: Personal Belongings
We cannot be held responsible for any personal belongings lost or stolen during a training session. It is strongly advised that anything of value be left at home. Should a child need to contact a parent, or parent need to contact a child, then the instructor will have a phone.
6.1: Pick-Up and Attendance Protocols
The person completing the signup form will be considered the primary authorised adult for collection. We will release students to known adults only. If there are any legal orders in place (such as custody arrangements or restraining orders), the parent must inform us when they sign up and provide relevant documentation.
6.2: We maintain a register for all training sessions. Parents are expected to ensure students arrive on time and are collected promptly. Late collection procedures may apply as outlined in section 1.0.
6.3: We reserve the right to refuse to release a student to any adult we do not recognise, or if we have concerns about their safety. In such cases, we will contact the primary emergency contact immediately.
7.0: Health and Safety
Should the student suffer from any of the following medical problems, please consult with your doctor to ensure that intense physical exercise will not pose a problem to the student. In addition, please inform us via email so that we may take a note. We must be informed of any conditions before any instruction is carried out.
7.1: Should the student suffer from anything on this list, please inform the instructor immediately to discuss what action should be taken to ensure safety and well-being. It is advised that you consult a doctor if you suffer with any of these conditions before participating to ensure it is safe.
7.2: By agreeing to these terms and conditions, I agree that I have consulted a doctor recently and the doctor has agreed it is safe. I also agree that I have informed the instructor or Tiger Martial Arts of any medical problem the student has, and that I choose to let the student continue in this class at my own risk. I also agree that I understand fully that the student will be participating in a semi contact sport. I hereby agree that I would like the student to participate in what can be intense physical exercise, including, but not limited to, running, stretching, aerobic and resistance exercise, all of which can result in injury or in incredibly unlikely circumstances, death.
8.0: Agreement and Liability Waiver
I hereby agree that I have discussed any health problems with an instructor. I agree that I hold responsibility for any unlikely injury to the student and that the owners, operators, officers, employees, instructors, students, or agents at Tiger Martial Arts cannot be held responsible for these injuries or death. I hereby agree to the following:
9.0: Monthly Fees Breakdown
Instead of asking for separate payments for training, belts, uniforms etc like most martial arts clubs do, we keep things simple by averaging things out so we can keep your monthly costs the same. The monthly fee over the holidays is used to pay for the replacement uniform provided by instructors.
By agreeing to these Terms and Conditions, I acknowledge that I have read and agree to abide by Tiger Martial Arts' safeguarding policies. The Designated Safeguarding Lead (DSL) for Tiger Martial Arts is clearly stated on our website.
10.1: I understand that Tiger Martial Arts has comprehensive safeguarding, behaviour, and complaints policies in place. Information about our complaints procedure is available on our website at tigermartialarts.club/complaints.
10.2: I understand how to raise concerns and know that I can use the contact form on the Tiger Martial Arts website to report any issues. I am encouraged to report anything that feels unsafe or inappropriate, no matter how small the concern may seem.
10.3: I acknowledge that Tiger Martial Arts takes safeguarding seriously and will investigate all concerns appropriately. I understand that concerns may be escalated to relevant authorities where necessary for the protection of children.
11.0: I hereby agree that I have fully read and understood the Terms and Conditions and that I agree to all of the Terms and Conditions presented within it. I understand that it is binding and non-negotiable.